Applicable as per January 1, 2021
Thank you for using Human Factors Horizons!
Human Factors Horizons website offers products and services provided by Kosmidou DIDASKEIN SRL, hereinafter (“HFH,” “us,” “we,” or “our”). These Terms of Use (“Terms”) govern your use of our website and other products and services (“Services”). Please read these Terms carefully, and contact us if you have any questions. By using our Services, you agree to be bound by these Terms, including the policies referenced in these Terms.
You may use our Services only if you can form a binding contract with HFH, and only in compliance with these Terms and all applicable laws. When you create your HFH account, and subsequently when you use certain features, you must provide us with accurate and complete information, and you agree to update your information to keep it accurate and complete.
Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, and revocable license to use our Services. You may download content from our Services only for your personal, non-commercial use, unless you obtain our written permission to otherwise use the content. You also agree that you will create, access, and/or use only one user account, unless expressly permitted by HFH, and you will not share access to your account or access information for your account with any third party. Using our Services does not give you ownership of or any intellectual property rights in our Services or the content you access.
Paid Services from HFH
HFH offers paid Services for a fee (e.g. online training courses and mentoring sessions). Unless otherwise stated, all fees are quoted in Euros (€). You are responsible for paying all fees charged by or for HFH and applicable taxes in a timely manner with a payment mechanism associated with the applicable paid Services.
To ensure that you have reached the Desired Learning Objectives (DLOs) for each course an online examination developed and evaluated by HFH SMEs. There is no limitation on the maximum number of attempts allowed for an Examination. Once you pass an Examination you will be awarded a Certificate of Course Completion and/ or Certificate of Course Series Completion.
HFH can provide Training Courses on demand on your Location, upon request. Requests should be sent to: info@hfhorizons.com.
Online Training Courses are delivered in English. Selected Training Courses can be delivered in other languages. For detailed conditions please contact info@hfhorizons.com.
The following conditions are in force in case of virtual mentoring session or course:
- HFH is not liable for any failure to access or use the educational material due to technical problems attributed to internet connectivity.
- HFH is making the material available only for the recipient’s use for the agreed duration of the service.
- HFH explicitly reserves all other intellectual property rights in relation to the structure, operation and content of the service. HFH reserves the right to enforce its intellectual property rights in case of breach; e. but not limited to, in case of unauthorised copying, filming, recording and circulation.
- It is the responsibility of the service recipient to ensure that the recipient’s equipment meets the minimum technical specifications required for the operation of this service.
If any prerequisites apply to this Training Course, the recipient will make sure that he/she qualifies to take the Training Course.
Feedback
We welcome your suggestions, ideas, comments, and other feedback regarding the Services (“Feedback”). By submitting any Feedback, you grant us the right to use the Feedback without any restriction or any compensation to you. By accepting your Feedback, HFH does not waive any rights to use similar or related Feedback previously known to HFH, developed by our employees, contractors, or obtained from other sources.
Privacy Policy & GDPR Compliance
The use of our web pages and the services provided to the visitor on the site https://www.hfhorizons.com owned by Kosmidou DIDASKEIN SRL hereafter «the company», requires your agreement with the Privacy Policy of this site. Therefore, the visitor must carefully read the contents of this page before using the services of our website. If he does not agree, he must leave this website and NEVER make use any of its services or content.
This privacy policy may change from time to time according the relevant legislation. We will not explicitly notify our customers or our site’s users about these changes. Instead, we recommend you to occasionally visit this page for any changes to this privacy policy. The continued use of the https://www.hfhorizons.com website even after any changes to the Privacy Policy implies the unconditional acceptance of these terms by you.
Privacy and Protection of personal data
We collect and process your personal data only when it is absolutely necessary.
We will never sell, rent, distribute, or publicize in any way your personal data.
If you are under 16, you MUST have your parents’ consent before using the services of this site.
Relevant legislation
Along with our company’s internal IT systems, this site is designed to comply with the following laws/regulations regarding the protection of user’s personal data:
EU Data Protection Directive (DPD of year 1995)
Regulation on general EU data protection (GDPR of year 2018)
Personal information collected by this site and why we collect it
This site collects and uses personal information for the following reasons:
Website traffic monitoring
Like most sites, this site uses Google Analytics (GA) to track user activity. We use this data to determine the number of our site visitors to better understand how they find and use our web pages. Although GA records data such as your geographic location, your device, your web browser, and your operating system, none of this information identify you to us. GA also records your computer’s IP address, which could be used to identify you, but Google does not provide access to it. We believe that Google is a third data processor that is compliant with the requirements of European legislation.
Contact forms and e-mail links
If you choose to contact us using a contact form or an email link, none of the data you provide will be stored to our site or transferred or processed by any third party data processor as defined below in the section «Our third-party data processors». Instead, these data will be sent to us via an SMTP protocol (Simple Mail Transfer Protocol). Our SMTP servers are protected by a TLS security protocol (also known as SSL), meaning that email content is encrypted before being sent over the Internet. The content of the email is decrypted by our local computers and devices.
Newsletters
If you choose to subscribe in our newsletter, the email address you submit will be forwarded to MailChimp which manages our e-mail marketing services. MailChimp is a third-party data processor (see «Our third-party data processors» below). Your e-mail address will not be stored in any of our databases. Your e-mail address will remain in the MailChimp database for as long as we continue to use our e-mail marketing services or until you explicitly request to be removed from the mailing list. You can do, using the delete link contained in all the email newsletters we send you.
As long as your e-mail address remains in the MailChimp database, you will receive periodic (approximately once a month) e-mail newsletters from us.
About Cookies
What is a cookie?
The term «cookie» refers to a small data file consisting solely of a set of text information that the site transmits to the web browser on your computer’s hard disk, either temporarily throughout your visit , or sometimes for longer periods, depending on the type of cookie. Cookies perform different operations (for example, you are distinguished from other site’s visitors or remember certain info for you like your preferences) and are used by most websites to improve your user experience.
Each cookie is unique to your browser and contains some anonymous information. A cookie typically contains the name of the cookie field, the cookie’s lifetime, and a value (usually in the form of a randomly generated unique number).
Types of cookies
The basic types of cookies are described below
- Session cookies
These are temporary cookies that remain in the cookie file of your device’s browser only during your visit and are deleted when you close the browser.
- Persistent cookies
These remain in the cookie file of your device’s browser even after the browser closes, sometimes for one year or more (the exact length of stay depends on the lifetime of each cookie). Permanent cookies are used when the site administrator may need to know who you are for more than one visit (e.g., to remember your username or your site configuration preferences).
- First-party cookies
These are cookies installed on your browser and/or hard drive of your device from the site you are visiting. This includes assigning a unique ID to you, in order to monitor your site navigation. Site creators often use first-party cookies to handle visits and for identification purposes.
- Third-party cookies
These are cookies used by third parties, such as social networks to track your visits to the various sites they advertise. The site administrator has no control over these third-party cookies.
Cookies on this site and how to manage them
On this site, we use cookies to improve your user experience. Site functionality will be significantly affected if you disable or disagree with the use of cookies.
See the following information about the third-party cookies we use on this site, including how to disable them and the effect of disabling on the site’s functionality. If you need any help on how to manage certain types of cookies, including how to check or delete them, please visit www.aboutcookies.org.
Google Analytics cookies
Google Analytics cookies are performance analytics/logging cookies that allow us to collect anonymous information about how visitors use our site. These cookies can inform us on how many visitors use the site, the visit’s time and duration, and also provide information on how visitors navigate across the site. This information helps us improve the way our site works. They are anonymous information and do not contain personal information.
The information collected by the Google Analytics cookies about our site is transferred and stored on Google’s servers in accordance with Google’s privacy policy.
For more information on Google Analytics, please visit https://support.google.com/analytics/answer/6004245
You can disable Google Analytics tracking by visting https://tools.go ogle.com/dlpa ge/gaoptout?hl =en=GB
If you disable these cookies, your activity will not be counted or used in the statistics we collect to improve the services we provide through this site. Website functionality will not be affected.
Video providers cookies
Video providers can place cookies on your device if you watch their video on our site.
If you disable these cookies you may not be able to see the embedded videos on our site.
Social Networks cookies
Third-party social networks can place cookies on your device if you choose to share a web page of our site with another third-party Social Network site, by clicking on one of the «share» buttons.
If you disable these cookies, you will not be able to share any of our content with third-party social networks
About this site’s web server
All web traffic (file transfer) between this site and your browser is encrypted and transferred via the HTTPS protocol using Secure Sockets Layer (SSL).
Third-party personal data processors
We use a number of third parties to process personal data for us. These Third-party personal data processors have been carefully selected to comply with the legislation mentioned in this document.
Data breaches
For any of your personal information stored in our database, all necessary action will be taken to be secure as possible.
We will report any unlawful violation of our database or any third party data processing database to all relevant stakeholders as well as authorities within 72 hours of the violation, if it is obvious that the personal data stored in recognizable form, have been stolen.
Security
We care about the security of our users. While we work to protect the security of your account and related information, HFH cannot guarantee that unauthorized third parties will not be able to defeat our security measures. Please notify us immediately of any compromise or unauthorized use of your account by emailing info@hfhorizons.com.
Third Party Content
Through the Services, you will have the ability to access and/or use content provided by instructors, other users, and/or other third parties and links to websites and services maintained by third parties. HFH cannot guarantee that such third party content, in the Services or elsewhere, will be free of material you may find objectionable or otherwise inappropriate or of malware or other contaminants that may harm your computer, mobile device, or any files therein. HFH disclaims any responsibility or liability related to your access or use of, or inability to access or use, such third party content.
Copyright and Trademark
HFH respects the intellectual property rights of our users and other third parties and expects our users to do the same when using the Services.
If you believe in good faith that materials on the HFH platform infringe your copyright you may send us a notice requesting that the material be removed or access to it blocked.
The notice must include the following information:
- the physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
- identification of the copyrighted work claimed to have been infringed (or, if multiple copyrighted works located on the platform are covered by a single notification, a representative list of such works);
- identification of the material that is claimed to be infringing or the subject of infringing activity, and information reasonably sufficient to allow HFH to locate the material on the platform;
- the name, address, telephone number, and email address (if available) of the complaining party;
- a statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
- a statement that the information in the notification is accurate and, under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
Notices and counter-notices with respect to the Services can either be sent via email: info@hfhorizons.com.
HFH also respects the trademark rights of others. Accounts with any other content that misleads others or violates another’s trademark may be updated, suspended, disabled, or terminated by HFH in its sole discretion. If you are concerned that someone may be using your trademark without proper permission on our Services, please email us at info@hfhorizons.com, and we will review your submission. If we deem appropriate, we may remove the offending content, warn the individual who posted the content, and/or temporarily or permanently suspend or disable the individual’s account.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE HFH PARTIES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM: (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (B) ANY CONDUCT OR CONTENT OF ANY PARTY OTHER THAN THE APPLICABLE HFH PARTY, INCLUDING WITHOUT LIMITATION, ANY DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT; OR (C) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR CONTENT OR INFORMATION.
YOU ACKNOWLEDGE AND AGREE THAT THE DISCLAIMERS AND THE LIMITATIONS OF LIABILITY SET FORTH IN THIS TERMS OF USE REFLECT A REASONABLE AND FAIR ALLOCATION OF RISK BETWEEN YOU AND THE HFH PARTIES, AND THAT THESE LIMITATIONS ARE AN ESSENTIAL BASIS TO HFH’S ABILITY TO MAKE THE SERVICES AVAILABLE TO YOU ON AN ECONOMICALLY FEASIBLE BASIS.
YOU AGREE THAT ANY CAUSE OF ACTION RELATED TO THE SERVICES MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.
Indemnification
You agree to indemnify, defend, and hold harmless the HFH Parties from any and all claims, liabilities, expenses, and damages, including reasonable attorneys’ fees and costs, made by any third party related to: (a) your use or attempted use of the Services in violation of these Terms; (b) your violation of any law or rights of any third party; or (c) User Content, including without limitation any claim of infringement or misappropriation of intellectual property or other proprietary rights.
Governing Law and Venue
The Services are managed by Kosmidou DIDASKEIN SRL, which is located in Bucharest, Romania. You agree that any dispute related to these Terms will be governed by the laws of Romania.
Revisions to the Terms
We reserve the right to revise the Terms at our sole discretion at any time. Any revisions to the Terms will be effective immediately upon posting by us. For any material changes to the Terms, we will take reasonable steps to notify you of such changes, via a banner on the website, email notification, another method, or combination of methods. In all cases, your continued use of the Services after publication of such changes, with or without notification, constitutes binding acceptance of the revised Terms.
Refunds
Except as described in this Refund Policy or as explicitly stated as part of the sign-up process for a Service, HFH has no obligation to provide refunds or vouchers for any other Services.